Entry Terms & Conditions

Our standard terms and conditions of entry apply to e-tickets and tickets purchased on the gate. Please note that our terms and conditions do state that for operational, technical, safety or any other reason any advertised exhibit, attraction or any of the facilities on site may be closed, removed, altered or otherwise unavailable at any time. Oakwood Theme Park reserves the right to alter or cancel any show time or other event without notice.

Requests for refunds will be considered if submitted in writing on an individual basis and only if authorised by the General Manager.

Terms and Conditions
E-Tickets must be purchased at least 1 hours before your arrival at Oakwood Theme Park to allow your transaction to be processed. Failure to do so may mean normal admission charges will need to be paid in order for you to enter Oakwood Theme Park.
E-Tickets available include Standard (ages 13+), Junior (ages 3-12), Senior Citizens, Disabled, Family Ticket for 4, Family Ticket for 5 and Family Ticket for 6.

Family Ticket for 4 consists of 2 Standards and 2 Juniors, Family Ticket for 5 consists of 2 Standards and 3 Juniors and Family Ticket for 6 consists of 2 Standards and 4 Juniors.

Those purchasing disabled tickets will be asked to produce proof of disability, for example Blue Badge holders or a letter from the DWP. For more information on our disability policy please visit the relevant pages on oakwoodthemepark.co.uk.

E-Tickets are non-refundable and non-transferable and accordingly may not be sold or passed to any third party.
It is the E-Ticket Visitor’s responsibility to check prior to purchase that the information supplied in respect of the E-Ticket is accurate. If inaccurate information is supplied this may result in additional charges or voiding of the E-Ticket.

Discount vouchers, promotional coupons or other offers cannot be used in conjunction with E-Tickets. Please note: this does not apply to online discount tickets purchased from the official Oakwood Theme Park website.

A booking charge is applied to all E-Ticket purchases.

A valid E-Ticket must be produced upon arrival prior to entering Oakwood Theme Park.

E-Tickets must be clearly legible and relinquished upon entry.

The rides and attractions are open until November 1st 2015. During this time the management of Oakwood Theme Park will attempt to ensure that as many rides and attractions as possible are open for use by guests. However Oakwood Theme Park reserves the right to alter or change the programme of rides and attractions if at any time it is deemed necessary to do so. Height and all other ride restrictions still apply.

E-tickets (Excluding 2 day tickets) are valid for one single use during a six month period from the date of purchase except where online discount tickets / online promotional offers state otherwise. E-tickets are no longer valid if unused during the 6 month validity period. No refund will be given on expired e-tickets. The period of validity cannot be extended.

2 Day Tickets are valid for a six month period, use of this ticket is valid for 2 consecutive days during this period. Customer will be provided with confirmation of second visit date at time of first entry. All 2 day tickets considered fully redeemed after first use and no refunds will be given for failure to use on second admission.

Tickets are not transferrable and must be used by the same person for both visits. ID may be required to confirm this.

Any additional visitors wishing to enter with an E-Ticket holder will be required to pay the standard attraction admission rate.

Oakwood Theme Park reserves the right to alter admission prices and opening times without notice.

Proof of entitlement for certain E-Ticket types may be required for entry (for example disabled ticket).

Visitors should be aware that there may be school groups in the attraction during a visit.

Some optional attractions at Oakwood Theme Park are not included in the cost of an E-Ticket or admissions ticket and require an additional charge. Additionally some attractions have a height restriction or health and safety restriction.

Note: Should you wish to leave and then re-enter Oakwood Theme Park on the day of your visit a hand stamp (available at the entrance tills) is required for re-entry.
Visitors are reminded that for operational, technical, safety or any other reason any advertised exhibit, attraction or any of the facilities on site may be closed, removed, altered or otherwise unavailable at any time. Oakwood Theme Park reserves the right to alter or cancel any show time or other event without notice.

Oakwood Theme Park reserves the right to refuse admission, or to remove any visitor whose behaviour is deemed inappropriate by Oakwood Theme Park staff. No refund will be given.
Enjoy your visit to Oakwood Theme Park!